jt777 Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how jt777 ("jt777", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "User", "Player") who access or use the jt777 website at https://jt777.ws and all associated services, features, and content (collectively, the "Platform").

By registering an account, accessing the Platform, or otherwise interacting with jt777's services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately.

This Policy applies to all users of the Platform, including registered account holders, visitors browsing without an account, and any individual who contacts our customer support team. It covers data collected via the website, mobile-optimised interfaces, email communications, and any other channel through which you interact with jt777.

2 Data Controller Information

jt777 is the data controller responsible for the personal data collected through the Platform. As data controller, jt777 determines the purposes and means by which your personal data is processed. If you have any questions, concerns, or requests relating to this Policy or to how your personal data is handled, you may contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the Platform after logging in to your account
• WhatsApp: +880 1700 000 777

Our data protection team will acknowledge all privacy-related enquiries within 48 hours and provide a substantive response within 30 calendar days of receipt.

3 Personal Data We Collect

jt777 collects personal data across several categories, depending on how you interact with the Platform. The categories of personal data we may collect include, but are not limited to, the following:

3.1 Identity Data

Full name, date of birth, gender, nationality, national identity card number, passport number, and photograph (where provided for KYC verification purposes).

3.2 Contact Data

Email address, mobile phone number, residential address, city, and district (e.g., Dhaka, Chittagong, Sylhet, Khulna, Barishal, Rangpur, Mymensingh, Cox's Bazar).

3.3 Financial Data

Payment method details (e.g., bKash account number, Nagad account number, Rocket account number, Upay account, bank account details, partial card numbers for Visa/Mastercard transactions), transaction history, deposit and withdrawal records, and account balance information.

3.4 Account & Activity Data

Username, account ID, login history, session timestamps, game history (games played, wagers placed, outcomes, bonus usage), responsible gaming settings, and communication history with our support team.

3.5 Technical Data

IP address, device type, device identifier, operating system, browser type and version, screen resolution, time zone, language settings, referring URL, and pages visited on the Platform.

3.6 Communications Data

Records of communications you send to us via live chat, email, WhatsApp, or any other support channel, including the content of those communications and any attachments provided.

4 How We Collect Your Data

jt777 collects personal data through the following mechanisms:

4.1 Direct Collection

Data you provide directly to us when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or complete any other form or interaction on the Platform.

4.2 Automated Collection

Technical data collected automatically when you visit the Platform, including IP address, device data, and browsing behaviour, gathered via server logs, cookies, pixel tags, and similar tracking technologies (see Section 8).

4.3 Third-Party Sources

Data received from third-party service providers in the ordinary course of operating the Platform, including:

• Identity verification providers who confirm the authenticity of KYC documents;
• Payment processors (bKash, Nagad, Rocket, Upay, banking partners) who confirm transaction completion and provide transaction reference data;
• Fraud detection and anti-money-laundering screening services;
• Game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) who provide game outcome and session data.

5 Legal Basis for Processing

jt777 processes your personal data only where a valid legal basis exists to do so. The legal bases on which we rely are as follows:

6 How We Use Your Data

jt777 uses the personal data we collect for the following purposes:

• To create, maintain, and administer your player account on the jt777 Platform;
• To verify your identity and age in accordance with our 21+ policy and KYC obligations;
• To process deposits, withdrawals, and other financial transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer;
• To detect, prevent, and investigate fraud, money laundering, bonus abuse, and other prohibited activities;
• To provide customer support and respond to your enquiries, complaints, and data requests;
• To deliver promotional offers, bonuses, and marketing communications where you have opted in to receive them;
• To operate our responsible gaming programme, including monitoring for problem gambling indicators, enforcing self-exclusions, and applying deposit limits;
• To analyse Platform usage patterns, improve user experience, and develop new features and services;
• To comply with applicable legal and regulatory obligations;
• To enforce our Terms & Conditions and other policies.

6.1 Marketing Communications

jt777 may send you promotional emails, SMS messages, or WhatsApp notifications about bonuses, new games, seasonal promotions (e.g., Eid offers, BPL season promotions, Pohela Boishakh specials), and other Platform news — but only where you have provided explicit consent to receive such communications. You may withdraw your consent and opt out of marketing communications at any time by contacting our support team at [email protected].

7 Data Sharing & Third Parties

jt777 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial or marketing purposes. We may share your personal data with third parties only in the following circumstances:

7.1 Service Providers

We share data with trusted third-party service providers who process data on our behalf to help us operate the Platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard, for the purpose of processing financial transactions;
• KYC & identity verification providers: to verify the authenticity of identity documents submitted during the account verification process;
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others, who supply the games available on the Platform and who may receive session and outcome data to support their game-integrity systems;
• Fraud prevention and AML providers: to screen transactions and account activity against known fraud patterns and sanctions lists;
• IT infrastructure and hosting providers: who store and process data on secure servers on our behalf.

All third-party service providers are contractually required to process your personal data only for the purposes specified, to maintain appropriate security standards, and to keep your data confidential.

7.2 Legal Disclosures

jt777 may disclose your personal data to law enforcement agencies, government authorities, courts, or regulatory bodies where we are required to do so by applicable law, court order, or regulatory directive. Such disclosures are made only to the extent strictly required by law.

7.3 Business Transfers

In the event that jt777 undergoes a merger, acquisition, restructuring, or sale of all or a substantial portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your data.

8 Cookies & Tracking Technologies

jt777 uses cookies, pixel tags, web beacons, and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and collect analytical data about Platform usage.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You can manage, disable, or delete cookies via your browser settings at any time. Please note that disabling strictly necessary cookies may impair the functionality of the Platform and may prevent you from accessing certain features, including account login.

9 Data Retention

jt777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10 Data Security

jt777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage of sensitive data at rest, including KYC documents and financial records;
• Strict role-based access controls ensuring that personal data is accessible only to authorised personnel who require it for legitimate operational purposes;
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent specialists;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Comprehensive staff training on data protection obligations and information security best practices;
• Incident response procedures to detect, contain, and report data breaches in a timely manner.

10.1 Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jt777 will notify affected individuals without undue delay once the nature and scope of the breach has been established. Notifications will be sent to the email address registered to your account and will include a description of the nature of the breach, the categories and approximate number of individuals affected, the likely consequences of the breach, and the measures jt777 has taken or proposes to take to address the breach.

11 Your Rights

As a data subject whose personal data is processed by jt777, you have the following rights in relation to that data:

• Right of Access: You have the right to request a copy of the personal data jt777 holds about you, along with information about how it is being used.
• Right of Rectification: You have the right to request that inaccurate or incomplete personal data we hold about you be corrected or completed.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected. Note that this right is subject to our legal obligation to retain certain data for minimum periods as set out in Section 9.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, or to object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

11.1 How to Exercise Your Rights

To exercise any of the above rights, please contact our data protection team by email at [email protected], clearly stating the right you wish to exercise and providing sufficient information to allow us to verify your identity. We will respond to all verified data rights requests within 30 calendar days of receipt. In cases of complex or numerous requests, we may extend this period by a further 60 days and will notify you of any such extension within the initial 30-day period.

12 Children & Minors

The jt777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. The collection of personal data from minors is strictly prohibited, and we take all reasonable steps to prevent it through our registration and KYC verification processes.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately close the associated account, delete the data in question, and return any deposits made, in accordance with our under-age gambling policy set out in our Terms & Conditions.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account or provided personal data to jt777, please contact us immediately at [email protected] so that we can take prompt action.

13 International Transfers

jt777 primarily serves players based in Bangladesh, and our core operational infrastructure is oriented towards serving the Bangladesh market. However, some of our third-party service providers — including certain game providers, payment technology partners, and IT infrastructure providers — may be based in or may process data in jurisdictions outside Bangladesh.

Where personal data is transferred outside Bangladesh, jt777 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections available within Bangladesh. Such safeguards may include contractual clauses requiring the recipient to maintain appropriate data protection standards, and we conduct due diligence on third-party providers before engaging their services.

If you require further information about the safeguards in place for any specific international data transfer, please contact us at [email protected].

14 Changes to This Policy

jt777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify you by posting the revised Policy on the Platform and updating the "Last Updated" date at the top of this page. In the case of significant changes that materially affect your rights or how we use your data, we will provide additional notice via email to the address registered to your account.

Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should stop using the Platform and may request closure of your account by contacting our support team.

We recommend that you review this Policy periodically to stay informed about how jt777 is protecting your personal data. Archived versions of prior policies are available upon request by contacting [email protected].

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jt777 handles your personal data, please do not hesitate to get in touch with our data protection team using any of the following contact methods:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, via the Platform
• WhatsApp: +880 1700 000 777

Our team is committed to handling all privacy-related enquiries with care, confidentiality, and professionalism. We will acknowledge your enquiry within 48 hours and aim to provide a full response within 30 calendar days.